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Resplendent in glasses and the look of intelligence?  not a bit of it, after all these years I have to admit that my teacher was right after all, I didn’t stop and do need glasses - Mom 'n' Dad looking over mi shoulder

Serious work face

Sometimes, It's just good to get out of the office, switch off all the screens, forget to pick up the mobile, remember to leave the laptop in the car, just grab a notebook n pen and write in an old-fashioned way. Who said The Black Country is not a beautiful place.....

Why use two words when you can use thirty

 

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Arhhh, said Harvey ...That's how it works

A Shockin' Memory

 

Technical writers have bad memories, that's why we are always asking questions as infuriating as that is, every time we think we learn something, someone else changes the rules, and specs' and drawings and systems

 

 

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When Technical Documentation Goes Wrong

A harsh lesson learned. One thing relied upon with almost every job, is the effort and complexity involved in the process will be much higher than the presumptions of anyone who's never done it themselves.

Many highly educated managers and subject matter experts assume that creating technical documentation is as simple as putting pen to paper or setting up a laptop and just writing. 

 

Critics will begrudge having to hire a technical writer because after all, everyone on the project team can write, can't they?...... These same managers are invariably amazed to discover that documents they have slapped together are intelligible and boomerang back for a rewriting exercise.

It has taken me over 40 years to understand that knowledge and experience are the biggest influences in putting together the contents of an O&M Manual. Along with this image, there is a misconception that through the subconscious, I will know the products used and system installed without being told..... 

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Amy watching on ......

 

There are places I'll remember, all my life though some have changed
Some forever, not for better, some have gone and some remain

All these places have their moments, with lovers and friends I still can recall
Some are dead and some are living, in my life I've loved them all

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One of many all-nighters

Getting to know who's who...

 

When starting a new project it can be very tempting to focus just on an immediate stakeholder team such as the line manager, the general manager, their colleagues, and named others

 

If no efforts are made to discover the extent and number of all the stakeholders involved, then a nasty surprise could be lurking just around the last corner.

 

Particularly in larger organisations as evident when discovering that focusing on a sole contributor, usually the order placer or the installation engineer, there are more stakeholders in the loop than was ever imagined.

 

It is often at the review stage that the new critics can make themselves known, they appear in their masses from previously unchartered satellite offices and could have a far greater say in the final delivery of the project than the local team may have.

 

The review process once considered a formality becomes a laborious operation with previously unknowns wanting to raise varying points. 

 

The tech' guys want formulas, the engineers need their opinions known and the cleaners, who are happily oblivious that V=IR or that Ohms Law is proportional to the current resistance.. more importantly, know exactly where to plug their vacuum cleaner in 

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3.57am Summer solstice ..... the new turning of the year

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TECH' WRITING DUN GOOD

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